Policies

Borrowing

• Loan period and limits February 2008
• Lost and damaged items February 2008

Customers

• Care of children in libraries February 2008
• Customer Promise: our service commitment to you
• Library membership April 2008

Facilities & Collections

• Circulation February 2008
• Content Development November 2007
• Copyright and reproduction February 2008
• Digitising hard copy items February 2008
• Displays in libraries February 2008
• Donations April 2008
• Food and drink in the library February 2008
• Interactive and audio-visual resources for use in the library February 2008
• Public internet use February 2008
• Requests to buy withdrawn items February 2008
• Web site terms of use
• World Languages Collection October 2007

Services

• Inter-library Loan (interloan) February 2008
• Reference services February 2008
• WiFi Terms of Service and Acceptable Use Policy April 2008

Strategy and Planning

• Libraries 2025 Facilities Plan - our new planning process
• The Plan - our revised Strategic Plan for 2002 - 2007. Updates the 10 year plan: Strategic Directions 1997 - 2007
• Ngā Tapuwae Hou - Bicultural Plan